ConVox Voice Logger

Proven, Robust Recording for Diverse Interaction – Capture Needs

What is Voice logger

A voice logger is a application used to record incoming/outgoing calls from any telecom communication device. ConVox Voice Logger is a multi-channel voice logging tool that is used for training ,quality control and legal interception of calls.

FEATURES

Call Data Reports
Complete and comprehensive reporting of your Calls.
Web Management
Web browser based access for easy configuration and management.
Call Recording
Records all the Calls (100% Recording).
Monitoring Tools
- All Call Center Resources like Servers, Calls and PRI Can be Monitored live.

CONNECT WITH EXISTING INFRA..

"Bridging Your Customer Solutions"

Customization : As per your business process requirement.

PBX Integration : Can be integrated to any external PBX on standard interfaces like PRI/SIP.

SECURITY ASPECTS

"To ensure security and integrity of your call center"​

Highly Secure Access : User Rights are Restricted and Password typing is masked.

Voice Encryption : Voice can be encrypted between server & agent to avoid snopping.

Session Handling : No user can view the reports without the login of admin.

No Data Injection : Data Injection is prevented in MYSQL Server.

Cross Site Attack : Application is guarded against cross site attack.