Businesses need a positive return on asset investment. It should enable your employees to be more efficient and productive. Internet-based private branch exchange is an aid for such business processes. Here are the top five tips for choosing an IP PBX for your small business.
1. EASY TO USE REAL-TIME COMMUNICATIONS
Studies on a mobile research firm show that 90% of messages are read within 3 minutes. This clearly shows the role of time sensitivity and real-time communications. A company can benefit greatly from simple tools, like click-to-call, click to IM, click to SMS directly from their email applications. This is a very operative way to enhance the company’s productivity cost-effectively. Call conferencing is also becoming the keystone of real-time communication.
2. PROTECTION OF INVESTMENT
Requirements are changing over time, and you must make sure you get a system that will scale with your future company size and needs. Thus, the tips for choosing an IP-PBX requires some significant analysis of pre-plan on future expansions. Moreover, choose the right vendor for providing the solution according to your needs and advancements. Try to reduce operational costs by planning to reverse the cost curve between functioning and managing complex systems. You could pay less today in operational cost but get a strong increase in productivity. Make certain you are picking a telephony system that is easy to use and easy to maintain.
3. MOBILITY WITH REMOTE WORKERS
The biggest challenge for each business is to balance the risk of opening the door to mobility while gaining the rewards. For instance, limiting the functions and restricting access to information of the company. Other capabilities are to provide users with Web applications to keep them in touch with their company from anywhere. This tip for choosing an IP-PBX system permits users to access call logs anywhere and to forward their extensions to any phone number whether a mobile or landline.
4. VALUATION OF NETWORK
Business processes need to implement productivity-enhancing services with reduced costs. For achieving this they face the complexity between network security, flexibility and eminence of services for local or applications running on their data network. Moreover, enterprises have to find the right balance between security risk, cost and benefits to open the network. Upgrading your network to the latest version of technology and software is a critical task to make sure VoIP, run smoothly based on your infrastructure.
5. ONLY TECHNOLOGY WONT'T SOLVE YOUR ASSOCIATION PROBLEM
Based on a study in March 2015 from Haward business that every week a vendor introduces a new gadget or system that promises to make better communication. However, the reality is that most of the services are not providing much enhancement in association and productivity increase. One of the tips for choosing an IP-PBX is not what technology you’ve got, but also the way to use it. The vital point is to align knowledge management systems with how people work.
To conclude, going through this exercise can take some time, but this is one of the most important infrastructure decisions of your business that you are going to make. So, it’s worth taking the time to pre-plan that is the right business value decision.