With the revolutions in Telecom and software industries, a call center without PC in Dubai has provided solutions for call centers, those works with a conventional analogue phone as a mediator work station. Call center solution offers fantastic features for call center software for easy maintenance and setup of the call center. This alternative is best suited for:
• Cold calling • Selling groups who make sales direct or indirect • Selling financial upgrading projects and arranging campaigns
Programmed call distribution so that each agent gets an equal number of calls
Complete management report of agents, calls and related campaigns
Data is stored in multiple locations
24*7 days availability for customers
Timely maintenance of the software for dedicated customer support
No requirement of expensive hardware and upholding expert
Can scale-up from 3 to 3000 Users
Conference call facility at any time and with any number of users