Deepija Telecom Pvt. Ltd. has its importance in the education section. Call center solution for education in Dubai has an effectively implemented interactive voice response system for distance education of central universities. They also have a customer relationship management for education consultant KAB. This service takes the calls of a questionnaire related to engineering and medicinal courses.
The most significant part is that their IVRS solution is cost-effective, rapid and easy to circulate information for pupils and their parents. They shared information of offered courses, admission notices and available facilities in a very interactive and vibrant way. Voice response system of call center software for education also gives the examination results by taking the hall ticket of the student as entering.
Esteemed client of Deepija telecom is banking for which it designed an IVR system that provides the information related to the credit card.
An interactive voice response system runs on E1 ISDN PRI Lines and Eicon Diva cards for computer telephony integration hardware
Call center software for education developed on Linux platform for presentation and financial system
Announcement of the result as qualified or unqualified, university or state rank by taking roll number of students as input
Results are to be announced on 30 channels of ISDN PRI lines at the same time. The system announces the result after entering the examination hall ticket number as input from callers. The call center solution for education in Dubai also ranks status of category, state or local university along with the result. Based on this input voice response server enquires the “my SQL” database, and then announces the result.