Proving help to the needy requires a vigorous and trustworthy solution. Call ceter solutions for health care to provide the best performance in critical situations. It is the finest solution for scheduling medical appointments as well as for following up on the patient’s treatment progress. A healthcare association must be equipped with the right tools to give the best treatment to the patients. Hospitals are using an interactive voice response system for validating as well as rearranging an appointment of patients.
Deepija has assisted the health care centers with a card of health insurance from the Star Health and Allied Insurance Company Limited to all its employees. Hence call center software for health care giving is a well feasible guard to all the workers of Deepija solutions.
Deepija solution is providing services to L V Prasad Eye Institute that is a comprehensive eye health provision placed in Hyderabad. It is a collaborating centre for preventing blindness with World Health Organization. The Institute provides complete care with enhancement of sight and rehabilitation services to the patients suffering from eye problems. Call center software for health care offers high-impact rural eye health programs to healthcare organizations to extend their presence in the virtual world.
Problem with the health care institutes – The problem with the health care institution is to handle an enormous number of appointment calls of patients. As a result, inefficient call handling results in more time per call.
Solution provided by Deepija– L.V. Prasad Eye institute uses Deepija’s interactive voice response system application incorporated with call ceter. Call center solutions for health care assist for central management of preparing medical schedules for all their branches.
They have a well-managed appointment process with IVRS integrated with call center software for health care. Now the patients are delighted as they get the essential appointment information on call all the time. The number of call followers at the hospital is now reduced to half with a lesser workload.